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Real audit: 6 of 6 AI tools recommended a resort. On a booking question, 1 of 6 named it. See why
Audit
The Vivander Visibility Audit

Find out what AI tells your buyers about your business

Your buyers ask AI which business to choose. We ask the same questions, see who AI recommends, and hand you a ranked list of fixes.

Request your audit Book a 15-minute call

Two to three weeks from intake to delivery. Quoted for your business after a short call.

Illustrative data with fictional names. Of 420 question and AI tool pairs, Quayside Hotel was mentioned in 160, Harbor Light Inn in 130, Seaglass Suites in 104 and Marrow Point Lodge in 88. Questions a rival wins: inn with a private dock in Portmarrow, a rival on 3 of 7 AI tools and the inn on 0; quiet harbor inn for a weekend, a rival on 5 of 7 and the inn on 1.
Example with fictional names: who AI names, and where a rival wins.
Does AI name you?

Seven AI tools, your buyers' questions, three tries each.

Who does it pick instead?

The rivals in your place, and the sites that put them there.

What do you fix first?

Every fix in order, with who on your team can make it.

The problem

If AI leaves you out, the buyer never hears your name

AI answers name a few businesses and stop. A buyer who picks from that list never visits your site, so you never see the loss.

1 of 6

when guests were ready to book

For "the quiet end of the beach," 6 of 6 AI tools recommended one resort. Asked to book a beachfront resort, 1 of 6 did.

Read the resort result
9 of 9

known by name, seldom suggested

AI knew all nine venues of one group by name. Asked the way guests search, it mentioned them in 8 to 57 percent of cases.

Read the restaurant result
5

wrong facts, repeated

AI told guests the resort takes cats and gave a wrong room count. Each one traced to its source, with a fix the resort could make.

See where they came from
Example, illustrative data: a buyer asks an AI for a quiet inn with a private dock. The answer recommends Seaglass Suites, cites Quayside Hotel and mentions Harbor Light Inn. A fourth slot, your business, is marked not in the answer. All businesses are fictional.
Example with fictional businesses. Is yours in the answer?
How the audit works

We ask, we find out why, you get the fixes in order

A short intake call, two to three weeks of work, then a walkthrough of what we found and what to do.

Step 1
We ask AI what your buyers ask

Real buyer questions on seven AI tools, three times each. Every answer is saved word for word.

Step 2
We find out why

Your website, your Google listing, your reviews, your photos and the sites AI reads about you.

Step 3
You get the fixes, in order

Every fix ranked by effect, with who can make it. Your team can start on the first ones right away.

What AI said

"Dogs and cats welcome." Four of six tools repeated it.

What the audit found

Dogs only. The wording came from two travel-agency listings, so the fix is two listing corrections.

Illustrative questions for a fictional inn in the fictional harbor town of Portmarrow, one in each buyer voice. Researcher: best inns in Portmarrow. Evaluator: Portmarrow inns with a private dock. Buyer: book a room in Portmarrow this weekend. Defender: do Portmarrow hotels charge resort fees? Advocate: what else does a harbor inn offer? A brand question that names the inn is recorded and kept out of the score. At least 50 unbranded questions per buyer type.
Example: your buyers' questions, in five voices.
Illustrative data for a fictional inn. The question "Inn with a private dock in Portmarrow?" is asked three times on each of seven AI tools. ChatGPT mentioned the inn twice: mentioned. Claude never named it. Perplexity cited its site twice: cited. Gemini recommended it twice: recommended. Google AI Overviews named it once: not named. Google AI Mode mentioned it three times. Microsoft Copilot recommended it three times. Two of three tries decide each result.
Example: each question on seven AI tools, three tries each.
What you get

Four things you walk away with

  • An Executive Summary with the five findings that matter most, in plain words.
  • A Full Assessment: every question asked, every answer, every rival named, every source traced.
  • An Implementation Plan, ranked, with who can make each change: your team, your agency or your brand.
  • A walkthrough call to go through the findings and the plan with your team.

See what each document contains

Illustration of the audit document set: an Executive Summary, a Full Assessment and an Implementation Plan, with the platform import beside them.
The documents you receive, each one organized around what you asked at intake.
Learn more

Go deeper where you want to

Each page below explains one part of the audit in plain words. Come back here when you are ready to request yours.

What gets checked

Every stage, numbered

Your site, your listings, your reviews, your photos, your booking flow and the sites AI reads.
The AI testing

Seven tools, three results

How the questions are written, how each answer is read, and why branded questions are never scored.
What you receive

The documents and the ladder

Each document, what it contains, and the five bands from Invisible to Optimized.
Examples

Five labeled examples

What a finding, a wrong fact, a rival win and an action look like on the page.
Results

What real audits found

Hotels, restaurants, product brands and professional services, with the questions asked.
After the audit

Weekly measurement

Your audit becomes the baseline. The platform asks the same questions each week and shows the change.

Find out where you stand in AI answers, and what to fix first.

Request your audit. We reply within two business days with a scope and a quote for your business.

Request your audit Book a 15-minute call